Town of Marion, Louisiana
Effective Date: August 2026
The Town of Marion, Louisiana (“Town,” “we,” “us,” or “our”) respects the privacy of residents, visitors, employees, applicants, and others who interact with the Town. This Privacy Policy explains how we collect, use, maintain, and disclose information through our website at marionla.org, online forms, communications, and related digital services.
1. Information We Collect
Depending on how you interact with the Town, we may collect information that you voluntarily provide, including:
- Name
- Mailing or physical address
- Email address
- Telephone or mobile phone number
- Information submitted through contact forms
- Information included in employment applications
- Information submitted in connection with requests, questions, complaints, or other communications with the Town
- Any other information you choose to provide
Please do not submit sensitive personal information through a general website contact form unless it is necessary for your request.
2. Information Collected Automatically
When you visit marionla.org, certain information may be collected automatically through cookies and similar technologies. This may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website usage and interaction information
The Town may use Google Analytics or similar analytics services to better understand how visitors use the website and to improve its functionality and content.
Google and other service providers may collect or process information according to their own privacy policies.
3. How We Use Information
The Town may use information collected through its website and other communications to:
- Respond to questions, requests, or comments
- Provide municipal information and services
- Communicate important Town announcements
- Process employment applications
- Respond to service requests
- Provide emergency, utility, water, garbage, or other service-related notices
- Provide community-event and Town-related communications
- Send SMS/text messages to individuals who have opted in
- Maintain records as required for municipal operations
- Improve the Town's website, communications, and services
- Protect the security and integrity of Town systems
- Comply with applicable federal, state, and local laws
4. SMS and Mobile Information
The Town may provide SMS/text messaging programs to residents and others who voluntarily choose to participate.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
The Town may use service providers, including messaging technology providers, solely as necessary to deliver and administer the Town's messaging services. These providers may process mobile information on behalf of the Town but are not authorized by the Town to use SMS consent information for their own marketing purposes.
Consent to receive text messages is voluntary and is not a condition of receiving Town services.
For additional information, please review the Town's SMS Terms & Conditions.
5. How We Share Information
The Town does not sell personal information.
The Town may disclose information when reasonably necessary to:
- Operate or administer Town services
- Respond to a request submitted by the individual
- Work with contractors or service providers performing services on behalf of the Town
- Protect the rights, property, safety, or security of the Town, its residents, employees, or others
- Respond to a lawful court order, subpoena, legal process, or government request
- Comply with applicable federal, state, or local law
- Satisfy Louisiana public-records requirements
Third-party service providers may include website hosting providers, analytics providers, technology vendors, communications providers, and SMS messaging platforms such as LeadConnector or related service providers.
6. Louisiana Public Records
The Town of Marion is a Louisiana municipal government and is subject to the Louisiana Public Records Law, La. R.S. 44:1 et seq.
Information submitted to the Town—including information submitted electronically—may become a public record if it is prepared, possessed, used, or retained in connection with the conduct of Town business.
As a result, information you provide to the Town may be subject to public inspection, copying, or disclosure unless an exemption, confidentiality provision, privilege, or other applicable law protects the information from disclosure.
The Town will handle public-records requests in accordance with Louisiana law.
You should not assume that information submitted to a municipal government will remain confidential solely because it was submitted through a website, form, email, or text message.
7. Employment Applications
Information provided by individuals seeking employment with the Town may be used to evaluate qualifications, communicate with applicants, conduct the hiring process, and satisfy applicable legal or recordkeeping requirements.
Employment-related records will be handled in accordance with applicable law, including any applicable public-records requirements or exemptions.
8. Cookies and Analytics
The Town's website may use cookies or similar technologies to:
- Maintain website functionality
- Understand website traffic
- Measure website performance
- Identify technical issues
- Improve the visitor experience
The Town currently uses or may use Google Analytics for these purposes.
Visitors may be able to limit cookies through their browser settings. Disabling certain cookies may affect some website functionality.
9. Third-Party Websites and Services
The Town's website may contain links to websites or services operated by third parties.
The Town does not control the privacy, security, accessibility, or content practices of third-party websites. When you leave the Town's website, information you provide is governed by the privacy policies and terms of the third-party service.
10. Information Security
The Town uses reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, email system, text messaging platform, data transmission, or electronic storage system can be guaranteed to be completely secure. Users should exercise appropriate caution when transmitting information electronically.
11. Data Retention
The Town may retain information for as long as reasonably necessary to:
- Provide municipal services
- Complete the purpose for which the information was collected
- Maintain appropriate administrative records
- Meet applicable records-retention requirements
- Resolve disputes
- Protect Town interests
- Comply with applicable law
Certain municipal records may be subject to legally required retention schedules.
12. Children's Privacy
The Town's website is not directed toward children under the age of 13, and the Town does not knowingly collect personal information online directly from children under 13 through its general website services.
If the Town becomes aware that personal information from a child under 13 has been submitted inappropriately through the website, the Town may take reasonable steps to address the information consistent with applicable law and public-records obligations.
13. Your Choices
You may choose not to provide optional personal information through the Town's website.
If you have opted in to SMS communications, you may opt out by replying STOP to a Town text message.
You may also contact Town Hall regarding questions about information you previously submitted. The Town's ability to delete, modify, or restrict access to information may be limited by applicable law, public-records requirements, records-retention requirements, or other governmental obligations.
14. Changes to This Privacy Policy
The Town may update this Privacy Policy periodically to reflect changes in Town services, technology, legal requirements, or privacy practices.
The current version will be posted at marionla.org with its effective or updated date.
15. Contact Us
Questions regarding this Privacy Policy or the Town's handling of personal information may be directed to:
Town of Marion, Louisiana
398 Main St.
Marion, LA 71260
Phone: (318) 292-4715
Email: mayords@marionla.org
Website: marionla.org